The 60-day money-back promise.

The whole policy

Use ShowUp for 60 days. If you don’t love it, email support@showup.best and you get every dollar back. Any reason. No forms, no questions.

How to claim it

Email support@showup.best from the address you used at checkout and say you’d like the refund. That’s it — no form, no reason required, no retention call. We’ll confirm within 2 business days, and the full amount goes back to your original payment method, issued by our payment partner, typically within 5–10 business days depending on your bank.

What it covers

• Every new subscription — monthly, yearly and founding-member — for 60 days from first payment.
• The Done-With-You Launch add-on, if the migration hasn’t been completed yet.

After a refund

Your centre keeps working for 7 days so you can take your data with you — we’ll export your full register on request. After that the centre is closed, and the data is deleted per the privacy policy.

After 60 days

You can still cancel at any time — your centre stays live until the end of the period you’ve paid for, and you won’t be charged again. Beyond the 60-day window we don’t offer pro-rata refunds, though if something has genuinely gone wrong, write to us; a person reads every message.

Who we are

ShowUp, Simei, Singapore · support@showup.best