Terms of service.

Who we are

ShowUp is operated by ShowUp (UEN S8386043Z), registered in Singapore with its registered office at Simei, Singapore. You can reach us any time at support@showup.best.

The service

ShowUp is attendance-led class-management software for class businesses: attendance marking, attendance-metered fee cycles, family views, reminders and related tools, provided as an online subscription at showup.best. ShowUp records and explains the fees your students owe you; it does not collect those fees on your behalf and is not a payment gateway for your students.

Your account and acceptable use

You are responsible for the accuracy of the data you enter, for keeping access to your email (which is how you sign in) secure, and for having the right to store the information you keep about your students and their families. Don’t use ShowUp to send spam, to store content that is unlawful, or to probe or disrupt the service.

Subscriptions and renewal

Paid plans renew automatically — monthly or yearly, as chosen at checkout — until cancelled. You can cancel at any time; your centre stays live until the end of the period you’ve paid for, and you won’t be charged again. Founding-member pricing stays fixed for as long as the subscription remains active and in good standing.

Payments and taxes

Payments are processed securely by Stripe. ShowUp is the merchant of record — your receipt for a ShowUp subscription comes from ShowUp, issued via Stripe, and card details never touch our servers.

Prices shown on our pricing page exclude any taxes that apply in your country; the final amount, including tax, is always shown at checkout before you pay.

The 60-day money-back promise

Every new subscription is covered by our 60-day, no-questions refund — read exactly how it works. It’s the whole policy, in plain words.

Your data

Your register — students, attendance, fee history and everything else you enter — is yours. You can request a full export at any time, and deletion when you leave. How we handle personal data is set out in the privacy policy.

Availability and support

We run ShowUp with care but, like any online service, we don’t promise uninterrupted availability. Support is by email at support@showup.best — a person reads and answers, usually within a day.

Liability

To the fullest extent the law allows, our total liability for any claim arising out of the service is limited to the subscription fees you paid us in the twelve months before the claim. We are not liable for indirect or consequential losses, or for disputes between you and your students or their families.

Changes

If we change these terms in a way that matters, we’ll email the address on your account before the change takes effect. Continuing to use ShowUp after that means you accept the updated terms.

Governing law

These terms are governed by the laws of Singapore, and the courts of Singapore have jurisdiction.